The Banff Centre does not maintain storage space. Delivery of material should be planned for arrival no earlier than 7 days prior to the event. All conference material must be labeled with:

“Name of your person on site and company name”
“Conference Name”
c/o The Banff Centre – Conferences
107 Tunnel Mountain Drive
Banff, AB T1L 1H5, Canada

Shipment of materials from The Banff Centre should occur no later than 3 days after the event. The Banff Centre does not accept responsibility for any loss or damage to goods stored prior to, during or after the conference.

All shipping and receiving of materials to or from The Banff Centre is handled through our Receiving Department, which is open from Monday through Friday, 8:30 a.m. – 5 p.m. If you are shipping materials from outside Canada, you should contact a customs broker and allow at least two weeks for shipping. We recommend that you contact Alan Patterson of Mendelssohn Commerce (416-863-9339 ext. 222,, Mendelssohn Commerce offers a complete package of Customs services applicable to the Events industry, as well as a full range of transportation options by air, ocean and land.

You, as the shipper, are responsible for paying all charges including transportation and customs charges. Any shipment with a value of $20.00 (Canadian) or more is subject to Canada’s Goods and Services Tax plus any applicable duty except for special conditions. Do not assume that the courier, such as Federal Express or United Parcel Service, will take care of it automatically. You must make arrangements (with a customs broker) to have your shipment cleared through customs in your name. The Banff Centre will not be responsible for clearing your goods and will not assume the legal liability of clearing your shipment.